https://www.bworldonline.com/banking-finance/2022/12/28/495463/unionbank-using-ai-based-tool-for-customer-feedback/
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12/27/22 at 4:03pm
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BusinessWorld Online
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Neil
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UNIONBANK of the Philippines, Inc. is now using a tool that leverages data science and artificial intelligence (AI) to improve customer experience and product creation. The Net Promoter Score (NPS) Free-text Analysis Tool can automate the identification of us…
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