https://www.news.com.au/travel/travel-advice/flights/push-for-better-australian-consumer-laws-after-womans-twoyear-webjet-flight-refund-battle/news-story/6af3263f00162c7bd25fb9919851c221
<p>A simple request for a refund on flights that were cancelled due to Covid has resulted in a 33-month battle between a Melbourne woman and an online travel booking agent.</p>
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