https://www.newshub.co.nz/home/travel/2022/09/family-of-four-frustrated-with-air-new-zealand-after-luggage-lost-on-new-york-to-auckland-non-stop-flight.html
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9/21/22 at 7:15am
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"No one has reached out [and] they haven't been proactive about it."
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